FROSTOPS LEAD RECOVERY

Every missed call is a customer calling your competitor.

FrostOps automatically follows up missed calls, captures the job details and sends you a clear lead summary so you can respond before the customer goes elsewhere.

Built for plumbers, electricians, mechanics, salons, dental clinics and rural businesses where missed calls can mean missed revenue.

✓ Same phone✓ Fast setup✓ No complex app✓ Cancel anytime
Missed Call RecoveryCustomer SMS flow
Missed call detected
Sorry we missed your call. What service do you need and what postcode are you in?
Boiler leaking, water underneath. BT74.
That sounds urgent. Is it currently leaking or causing damage?
Yes, active leak. Need someone asap.
Got it. The business has been sent this as an urgent lead.

Lead Summary

Urgent Plumbing Lead

Issue: Active boiler leak

Postcode: BT74

Action: Call immediately

HOW IT WORKS

Missed call to qualified lead in minutes.

📞

Missed Call

Customer can't reach you.

💬

SMS Sent

Automatic follow-up starts.

🤖

Details Captured

Issue, location and urgency collected.

📋

Lead Summary

Structured information generated.

📲

You Get Alert

Ready for follow-up.

THE PROBLEM

Your phone could be costing you jobs every week.

What usually happens

  • Customer calls while you are busy
  • You miss the call
  • They do not leave a voicemail
  • They call the next business on Google
  • The job is gone before you call back

What FrostOps changes

  • Missed call gets an automatic SMS
  • Customer is engaged quickly
  • Job details are collected
  • Urgency and location are captured
  • You receive a clear lead summary

MISSED CALL COST

Recovering one job can pay for the system.

Potential annual missed revenue£20,800

Based on 5 missed calls per week, £200 average job value and 40% of missed callers going elsewhere.

HOW IT WORKS

Three steps. No complicated new system.

1

Customer Calls

A customer calls while you are on a job, driving, with a client or out of signal.

2

SMS Starts

FrostOps sends a fast follow-up and collects the key details from the customer.

3

You Get The Lead

You receive the issue, location, urgency and recommended next action in a clear summary.

INDUSTRIES

Built for businesses where missed calls cost money.

CUSTOMER EXPERIENCE

What your customer sees.

Instead of hearing voicemail or getting no response, the customer receives a helpful message and can explain what they need.

Customer ConversationExample missed-call recovery
Missed call detected
Hi, sorry we missed your call. What issue do you need help with and what postcode are you in?
Need an electrician. Power keeps tripping. BT74.
Thanks. Is this affecting the whole property or one area?
Whole downstairs. Started this morning.
Got it. This has been flagged as urgent and sent through.

OWNER VIEW

You get the full picture without chasing voicemail.

Urgent Electrical Lead
Customer RequestPower tripping downstairs
LocationBT74
UrgencyHigh
Recommended Action

Call back quickly and check if urgent attendance is needed.

WHY NOT JUST USE VOICEMAIL?

Most customers will not wait around.

Traditional Voicemail

  • Customer has to leave a message
  • Many callers hang up
  • Information is often incomplete
  • You only see it when you check later
  • No automatic follow-up

FrostOps Lead Recovery

  • Fast SMS follow-up
  • Structured job details collected
  • Urgency and location captured
  • Lead summary sent to you
  • Follow-up actions can be triggered

BUILT FOR RURAL BUSINESSES

Poor signal should not cost you customers.

Many local businesses work in farms, plant rooms, attics, rural roads, construction sites and mobile blackspots. FrostOps helps recover enquiries even when you cannot answer.

Without FrostOps

  • Customer calls
  • No answer
  • Customer calls someone else
  • Lead is lost

With FrostOps

  • Customer calls
  • Follow-up starts automatically
  • Lead details are captured
  • Lead is waiting when you are available

TRY IT YOURSELF

Experience the missed-call flow before you buy.

Register for a free test drive, call the demo number and see the recovery process from the customer and business owner side.

1

Register

Choose your industry and enter your details.

2

Call The Demo Number

Act as a customer and let the call go unanswered.

3

See Recovery

Watch the SMS follow-up and lead summary experience.

PRICING

Simple pricing for missed-call recovery.

Start with Lead Recovery, then add extra workflows later if needed.

Rolling Monthly

£39/month

Month to month. Cancel anytime.

  • Missed-call auto-reply
  • SMS lead qualification
  • Lead summary alerts
  • Basic review follow-up
  • Fair use included
Start Free Test Drive

Need Voice Notes, inbox support or a custom workflow? FrostOps can quote that separately.

FAQ

Common questions.

Do I need to change my number?

No. The goal is to fit around your existing business process and make missed-call recovery simple.

Will customers know it is automated?

Messages can be written in a natural business tone. The purpose is to help customers quickly provide the information you need.

What happens if I am out of signal?

The customer can still be followed up and the lead summary will be waiting when you are available again.

Can questions be changed for my industry?

Yes. Plumbers, electricians, salons and clinics all need different details, so the workflow can be adapted.

SEE A REAL EXAMPLE

Wondering what this looks like in practice?

See how FrostOps could recover a missed plumbing enquiry from the first missed call through to the lead summary.

View Example Workflow

START

Stop losing jobs to missed calls.

Try the Lead Recovery test drive and see how FrostOps handles a missed call from both sides.