LEAD RECOVERY FOR DENTAL CLINICS

Never miss a patient enquiry again.

FrostOps helps dental clinics recover missed calls for emergency appointments, tooth pain, broken teeth and new patient enquiries before patients contact another practice.

Built for busy reception teams, private practices and clinics that want to improve patient response times.

✓ Emergencies✓ New patients✓ Broken teeth✓ Appointment requests
Dental EnquiryPatient SMS flow
Missed call detected
Sorry we missed your call. Are you looking for an appointment or do you have an urgent dental issue?
Tooth pain since last night.
Thanks. Are you an existing patient and is the pain severe?
Yes, existing patient and it's getting worse.
Thanks. This has been flagged as an urgent callback request.

Patient Summary

Urgent Dental Enquiry

Issue: Tooth pain

Patient: Existing patient

Action: Urgent callback

WHY IT MATTERS

Patients expect a fast response when in discomfort.

Without FrostOps

  • Patient calls when reception is busy
  • The call is missed
  • No information is collected
  • Patient contacts another practice
  • The opportunity is lost

With FrostOps

  • Patient receives a prompt follow-up
  • Urgency is identified
  • Patient type is captured
  • Reception receives a summary
  • Callbacks can be prioritised

MISSED CALL COST

One recovered patient can pay for the system.

Potential annual missed revenue£20,800

Based on 5 missed calls per week, £200 average job value and 40% of missed callers going elsewhere.

COMMON DENTAL ENQUIRIES

Useful for patient calls that need a quick response.

Emergency Appointments

Capture urgent cases before the patient contacts another clinic.

Tooth Pain

Identify patients who need urgent attention and prioritise them.

Broken Teeth

Collect the details reception needs before calling back.

New Patient Enquiries

Capture patient information and booking requests automatically.

RECEPTION VIEW

What your team receives.

Urgent Dental Enquiry
IssueTooth pain
PatientExisting patient
PriorityHigh
Recommended Action

Call patient back and assess urgency.

TRY IT

Test missed-call recovery for patient enquiries.